72% lower cost per conversation.

The cost of starting a WhatsApp conversation fell from AED 5.35 to AED 1.52. Across the account, messaging conversations grew 3.7 times.

My contribution

Campaign planning and management

Context

Meta Ads Manager

Cost per WhatsApp conversation started for one campaign: AED 5.35 in September 2024 and AED 1.52 in December 2024–January 2025, 72% lower.
Redrawn from Meta Ads Manager’s date comparison: cost per WhatsApp conversation started, 1 Dec 2024 – 31 Jan 2025 against 1–30 Sep 2024. Change calculated by Meta.See the platform screenshot

The result

The cost of starting a WhatsApp conversation fell from AED 5.35 to AED 1.52. Meta’s own comparison puts the drop at 71.65%. Across the account, messaging conversations started from ads grew 3.7 times, to more than 17,000 in all.

What I did

I planned and managed a campaign built to start WhatsApp conversations. I kept the campaign and changed what people saw: new ads went live in stages.

How it was measured

These are conversations started, as reported by Meta. They are not qualified leads, bookings or sales. The comparison does not separate the effect of the new ads from seasonality or other changes.

Weekly cost per conversation started, September 2024 to January 2025: about AED 11 to 13 in the first weeks, then under AED 5.
Traced from Meta Ads Manager’s weekly chart of cost per conversation started, same campaign, 1 Sep 2024 – 31 Jan 2025. Close to Meta’s line, not exact.See the platform screenshot
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A closer look

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